How to return a package to Posch Care?
Posch Care provides easy access to the “Return Policy” to the customers, wherein you can get your product returned by placing a “Return Request” within 15 days of the delivery. We accept partial returns as well as the returns of the entire package on valid concerns.
Step 1: Contact our Customer Support team via Facebook, Instagram or Whatsapp. Providing the details below:
Step 2: Showcase the Order ID details, and your request for return/replace. Send your invoice and image of the product for clarity of the situation.
Products can only be eligible for return if they are deemed to have been received in the damaged, defective, expired state or if incorrect products have been delivered.
Returns will not be accepted under the following conditions:
We are maintaining all the safety standards, orders are checked (sealing, packaging, expiry, content threshold, viability, and everything in between) before dispatching to the client. Because our clients are our real assets.
Where do we deliver?
Posch Care ships to all the cities of Pakistan.
We usually dispatch most orders within 3-5 business days (excluding public holidays)